FAQS

 

Can I contact you directly with questions?

Please send an email to us if you have any questions.

If tracking indicates that your order has been delivered, we are not liable for your undelivered/stolen or lost claims.  You have the option to request a required signature upon delivery of your package in the notes section in your shopping cart. 

How do I return/exchange my order?

Check out our return/exchange page here.  This has everything you need to know to make your return/exchange fast, easy, and free.  We will not be held responsible for any items that are lost during the return process unless a tracking number with proof of delivery is provided. 

Why do my billing and shipping address have to match?

It is necessary that your billing and shipping address match to prevent fraud.